Clarity by Design LLC

insights

Field notes on flow, friction, and leadership.

Writing that connects what I see inside hospital operations with what twenty years of designing systems in other industries taught me. New essays land here and on LinkedIn.

Healthcare Operations

Throughput, capacity, case management, and the anatomy of a bottleneck.

Systems Thinking

Process design, root cause, and why busy systems aren’t effective systems.

Leadership

Mentoring, accountability, and decision-making under pressure.

Cross-Industry Lessons

What logistics, tech, and design taught me about hospitals.

  • Words Matter: What (Not) to Say to Your Boss

    “So glad I don’t have your job!” This phrase makes my personal top 10 list of things you should never say to your boss. How many of you have heard…

  • Hello World!

    Welcome to WordPress! This is your first post. Edit or delete it to take the first step in your blogging journey.

Essays in progress. In the meantime, follow along on LinkedIn →